Shipping Policy

At Ring by Sofia, we prioritize the efficient and secure delivery of our products to ensure customer satisfaction. Our shipping policy is designed to provide clarity regarding the shipping process, timelines, and costs associated with the delivery of our jewelry items.

All orders are processed within 1-3 business days. This timeframe allows us to ensure that each piece of jewelry is carefully inspected and packaged before it is dispatched. Orders placed on weekends or holidays will be processed on the next business day.

We offer various shipping options to accommodate different needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for those requiring faster delivery. It is important to note that delivery times may vary based on the destination and external factors such as weather conditions or postal service delays.

Shipping costs are calculated at checkout based on the selected shipping method and the total weight of the order. For orders exceeding a certain threshold, we may offer complimentary shipping as an incentive to our customers. This threshold is clearly indicated on our website.

We currently ship to multiple regions, including domestic and international locations. For international orders, customers should be aware that additional customs duties or taxes may apply, which are the responsibility of the recipient. It is advisable to check with local customs regulations to understand any potential charges prior to placing an order.

In the event of a shipping error or if an item is damaged during transit, customers are encouraged to contact our support team within 48 hours of receiving the order. We will work diligently to resolve any issues, which may include resending the item or providing a refund, depending on the circumstances.

To track your order, a tracking number will be provided via email once the order has been shipped. This allows customers to monitor the status of their delivery in real-time, ensuring transparency throughout the shipping process.

In summary, our shipping policy is structured to provide a seamless experience for our customers. By adhering to these guidelines, we aim to ensure that each piece of jewelry arrives safely and promptly, reinforcing our commitment to quality and customer service.